Terms & Conditions

Effective Date: 18/02/2026

Welcome to My Palakkad, a digital platform designed to connect people, service providers, businesses, and community members within Palakkad district.

By accessing or using the My Palakkad mobile application or website, you agree to the following Terms & Conditions.

1. Acceptance of Terms

By creating an account or using the app, you confirm that:

• You are at least 18 years old (or using under parental supervision).
• You agree to comply with these Terms & Conditions.
• You agree to follow all applicable laws and regulations.

If you do not agree, please do not use the platform.

2. Platform Description

My Palakkad is a community-based digital platform that allows users to:

• Discover local services
• Explore events and destinations
• Connect with service providers
• Participate in community activities
• Post and view community content

My Palakkad acts only as a connecting platform and does not directly provide services listed by users.

3. User Accounts

Users must:

• Provide accurate and truthful information.
• Keep login credentials secure.
• Not impersonate others.
• Not create fake accounts.

We reserve the right to suspend or terminate accounts that violate these rules.

4. Service Provider Responsibilities

Service providers who register must:

• Provide accurate service details.
• Maintain honest pricing.
• Deliver services professionally.
• Comply with local laws and regulations.

My Palakkad is not responsible for disputes between users and service providers.

5. Community Guidelines

Users must not:

• Post abusive, hateful, or illegal content.
• Spread false information.
• Share explicit or harmful material.
• Violate others’ privacy.
• Promote illegal products or services.

We reserve the right to remove content and suspend accounts without prior notice.

6. User-Generated Content

By posting content on My Palakkad, you:

• Confirm that you own or have rights to share the content.
• Grant My Palakkad a non-exclusive license to display the content within the platform.
• Agree that your content may be moderated or removed if it violates policies.

7. Location Services

If you use features like “Near Me”:

• The app may access your device location.
• Location data is used only to provide nearby results.
• Location data is not permanently stored unless explicitly stated.

8. Payments & Advertisements (Future Features)

In future updates:

• Advertisers may promote services within the platform.
• Paid listings may be introduced.
• My Palakkad reserves the right to manage advertising placements.
• Any paid services will have separate terms where applicable.

9. Limitation of Liability

My Palakkad:

• Does not guarantee the quality or reliability of listed services.
• Is not liable for service disputes, damages, or losses.
• Is not responsible for incorrect information posted by users.

Users engage with service providers at their own discretion.

10. Intellectual Property

All app content including Logo, Design, Branding, and Database structure are the intellectual property of My Palakkad and may not be copied without permission.

11. Account Suspension & Termination

We may suspend or terminate accounts if users:

• Violate terms
• Engage in fraudulent activities
• Misuse community features

Serious violations may result in permanent ban.

12. Privacy

User data is handled according to our Privacy Policy. We collect only necessary information required to provide services.

13. Modifications to Terms

My Palakkad reserves the right to update these Terms & Conditions at any time. Users will be notified of major updates within the app. Continued use of the platform means acceptance of revised terms.

14. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to jurisdiction within Kerala.

15. Contact Information

For support or legal inquiries:

Email: vadevelopers.vs@gmail.com
Location: Palakkad, Kerala, India